Skip navigation links
About Us
Press Releases
Request a Quote
FAQs
Contact Us
PLD
Profile Video

English

Bahasa
Skip navigation links
Certifcation Scheme Flowchart
Marks of Conformity
PLD
Watch video from World Plumbing Day 2017 event at Yayasan Rahmatan Lil-Alamin orphange
FAQs 

1. What is the process to obtain product listing from PT IAPMO Group Indonesia?

The process to obtain listing is described in the Certification Scheme flowchart and the application package which is available to download here. If you have any question and/or need more information regarding listing requirements, please do not hesitate to contact our friendly staff via e-mail at info@iapmoindonesia.org or via phone using phone numbers shown at Contact Us page on our website.

2. Once my product is listed with PT IAPMO Group Indonesia, can I advertise using PT IAPMO Group Indonesia certification mark?
Yes, using PT IAPMO Group Indonesia shield mark on your advertisement is one of the benefits of being listed with PT IAPMO Group Indonesia.  In fact, PT IAPMO Group Indonesia encourages all manufacturers to do so to demonstrate the quality level of your products in comparison with your competitor.  Please contact PT IAPMO Group Indonesia staff for more details.

3. Is Initial Factory Inspection required before the product can be listed?
If the factory producing the product you are applying for listing is currently certified to ISO 9001 by a certification body accredited by an IAF MLA signatory accreditation body, then initial factory inspection requirement is waived. 

4. Are the factory Inspections announced in advance?
Yes, advance notifications will be provided for every factory inspections through the main contact that we have on your file.  Therefore, please let us know if there is change on your contact information.

5. How do I submit a complaint or appeal?
Please submit your concern via e-mail at info@iapmoindonesia.org. One of our staff will contact you with additional information on our procedure for handling complaint/appeal.